Shipping policy
Shipping Policy
Shipping Rates
Standard shipping fees may apply! Expedited shipping options are available at the customer's expense. International customers pay their shipping and any customs fees incurred.
Shipping Times
Estimated delivery times will be presented during checkout.
Shipping Locations
Orders are shipped from our warehouse in Brooklyn, NY.
Order Processing and Delivery
We pack orders within 24 to 48 hours.
Depending on the destination, it's usually about 5-7 business days.
Tracking Orders
All orders are sent with tracking information.
Shipping Carriers
We use USPS, UPS, FedEx, or DHL for delivery.
Lost Shipments
We do not cover loss of delivered orders.
Shipping Policies
Please contact the specific carrier for inquiries regarding signature requirements, shipping insurance, or lost or damaged shipments.
International Shipping
International customers are responsible for customs duties, taxes, and import fees.
Returns and Exchanges
Please refer to our Return and Refund Policy for further details.
Contact us
Business name: SilkCut Underwear
Phone number: +1 9175334819
Email: support@silkcutunderwear.com
Address: 85 N 3RD STREET, Brooklyn NY 11249, United States
Our customer service is available from Monday to Friday, 9:00 AM to 5:00 PM